5 Best AI Tools for Small Businesses in 2023

Attention, small business owners! Are you feeling overwhelmed with the multitude of tasks you need to complete daily? In the current digital age, you don’t have to do it all alone. With the right AI tools, you can streamline operations, boost productivity, and even stay ahead of the competition. These tools can assist in everything from customer service to data analysis, freeing up your time for strategic planning. In this post, we’ve curated a list of the 5 best AI tools that are perfect for small businesses. So why wait? Dive in and discover how AI can empower your business today!

What Are the Best AI tools for Small businesses?

Let’s explore the world of AI and discover the powerful tools that can enhance your small business. These handpicked tools are tailored for small businesses like yours and can transform the way you operate, communicate, and grow. Whether you want to enhance customer interactions, streamline operations, or leverage data, you’ll find an AI tool for you in this list. Get ready to explore the top AI tools for small businesses in 2023.

Jasper AI

Overview of the main features of Jasper AI


A game-changer in the world of content creation, Jasper AI is a tool that every small business should have in their arsenal. The advanced artificial intelligence it operates on can generate high-quality, SEO-optimized content. With its ability to understand the nuances of human language, it can write engaging blog posts, articles, and web content that cater to your desired keywords and audience. This means your business can rank higher in search engine results, attract more organic traffic, and ultimately convert these visitors into leads. By streamlining the content creation process, Jasper AI not only saves valuable time and resources, but also empowers small businesses to consistently produce content that resonates with their audience and aligns with their SEO strategy.

Key Benefits

Jasper AI has some features that significantly simplify the content creation process. Its core functionality hinges on its linguistic understanding, crafting coherent and compelling narratives that intrigue your audience and hold their attention.

  • Linguistic Understanding: The AI understands and analyzes the context of the text, ensuring the content stays on topic and coherent throughout.
  • Customizable Tone of Voice: You can specify whether you want the content to be professional, friendly, humorous, or in any other voice that aligns with your brand persona.
  • Automated Research: Jasper AI can gather and incorporate relevant information from a large database, reducing the time and effort required for content research.
  • SEO Optimization: It strategically incorporates your target keywords into the content to enhance its SEO performance.
  • Plagiarism Checker: Jasper AI ensures the produced content is original, minimizing the risk of plagiarism.
  • Multiple Languages: It can generate content in various languages, allowing for a global reach in your content marketing.


Jasper AI offers comprehensive features and capabilities with competitive pricing. The subscription fee provides complete access to Jasper’s functionalities, including Jasper Art that allows you to generate images using OpenAI’s DALL-E. Transparent pricing details with no hidden charges make investing in Jasper AI a step towards optimizing content creation and maximizing returns.

They provide a 7-day free trial for new customers, so why not try it out?

Overview of the pricing for Jasper AI


Banner image showing the main features of Synthesia


Synthesia is a cutting-edge video creation platform powered by AI. With Synthesia, small businesses can effortlessly produce compelling videos to showcase their products or services. Leveraging advanced video processing technology driven by AI, the platform enables the creation of top-notch videos without requiring any technical expertise.

Key Benefits

  • Ease of Use: Synthesia’s user-friendly interface makes it easy for anyone to create professional-grade videos, even without technical expertise.
  • AI Integration: The use of AI technology simplifies the video creation process, making it time-efficient and cost-effective.
  • Customization: Synthesia offers a wide range of customization options that allow for the creation of unique and personalized videos.
  • Quality Output: Despite the automated process, Synthesia does not compromise on the quality of videos produced, ensuring they are engaging and aesthetically pleasing.
  • Broad Usage: The platform is suitable for diverse purposes, from business promotion to user training.
  • Responsive Support: Synthesia provides prompt and helpful customer support to ensure a seamless user experience.


Synthesia offers a trial to allows you to create one video free of charge.
Their subscription plans cater to different needs and budgets:

My Experience

With their browser-based video editor, you can effortlessly dive into video editing. Even with limited skills, you’ll be able to create visually appealing videos for your website, social media, or training purposes. What’s more, it can generate separate versions of your video in various languages without any extra effort on your part. I’ve used their platform multiple times to create IT user training materials, and the time saved from not having to deal with audio recording and ensuring its quality was truly remarkable. Additionally, employees in different countries greatly benefited from hearing the training in their native language, resulting in a significant reduction in follow-up questions across the board.


LanguageTool banner with slogin


Clear communication with clients and vendors is essential for professionalism and credibility. It reduces ambiguity, fosters positive impressions, and improves relationships. Strong writing skills contribute significantly to business success and growth.

LanguageTool is a grammar and spell checker that now also has AI features. It helps you to perfect your writing, from short business memos to lengthy reports. The tool can be beneficial for small businesses that want to ensure error-free professional communication.

Key Benefits

  • Enhanced Accuracy: LanguageTool’s grammar and spell check features significantly reduce errors in written communications, ensuring your business maintains a professional image.
  • AI Features: It uses artificial intelligence to provide suggestions for more complex grammatical errors that traditional checkers might miss.
  • Multi-Language Support: Unlike most other tools, LanguageTool supports over 20 languages, making it a versatile tool for businesses operating in multiple countries or with a diverse clientele.
  • Easy Integration: LanguageTool can be easily integrated into various platforms like word processors, browsers, and email clients, ensuring seamless communication.
  • Time-Efficient: By catching errors and providing suggestions, it saves time that would be wasted on manual proofreading and correcting errors.


Langaugetool comes in at a very reasonable price of 70 USD per year per user for the premium version. Their volume discount starts at just 2 users, further lowering the price for businesses.



Plan Highlight

The free plan is quite comprehensive for a no-cost option, allowing you to check up to 20,000 characters per check in more than 20 languages. However, it doesn’t support detection of more complex errors.

Standard includes:

  • All Languages + Dialects
  • Picky Mode
  • Personal Dictionary
  • 3 Daily uses of Paraphrase Sentence
  • Basic Grammar and Spelling Correction
  • Basic Comma and Punctuation
  • Access to all integrations, Except Microsoft Office


$70 per year

Plan Highlight

The premium plan broadens the horizon significantly. For a reasonable monthly or yearly fee, you get corrections of many more complex errors. It also increases the character limit to 150,000 per check.

Premium includes:

  • Everything from the Basic Tier
  • Enhanced grammar, punctuation, and style checking
  • 150,000 Characters per text field
  • Unlimited use of the Paraphrase Sentence feature
  • Integration for Microsoft Word
  • Suggestions to reduce Wordiness
  • Synonyms

My Experience

I have been using LanguageTool for quite some time now, and I am extremely satisfied with its performance. Its compatibility with various browsers and operating systems adds significant value. It runs flawlessly on both my personal laptop (Linux) and my work laptop with Windows.

One of the most impressive features of LanguageTool is its latest AI capability called “paraphrase sentence.” It allows users to highlight a sentence and instantly provides three alternative versions to choose from. This feature has proven to be incredibly useful, especially when composing emails (LanguageTool offers official support for both Thunderbird and Outlook).

Overall, I have found LanguageTool to be a valuable tool that enhances my writing experience and ensures accuracy in my content.



Zapier is a remarkably powerful tool that allows small businesses to automate their daily tasks by integrating different apps. It’s essentially a workflow automation tool that connects over 3,000 apps, enabling them to communicate with each other without requiring any coding knowledge. From streamlining your email marketing campaigns to automating data transfers between your CRM and spreadsheet software, Zapier simplifies workflows and increases productivity. It offers a simple, user-friendly interface where you can create ‘Zaps’ – a series of automated actions triggered by specified events. It saves time and reduces the chances of manual errors, making it one of the best tools for small businesses.

Key Benefits

  • Workflow Automation: Zapier can connect over 3000 applications, allowing them to interact with each other. This means you can set up automatic responses to specific triggers, streamlining your workflow and saving valuable time.
  • No Coding Required: Thanks to Zapier’s user-friendly interface, you can set up complex workflows without any prior knowledge of coding. This accessibility makes it an excellent choice for small businesses that may not have in-house technical expertise.
  • Reduced Errors: By automating daily tasks, Zapier significantly reduces the chances of manual errors. This helps maintain the accuracy and consistency of your business operations.
  • Increased Productivity: By taking over routine tasks, Zapier frees up your time to focus on the more strategic aspects of your business. This, in turn, can lead to increased productivity and efficiency.
  • Integration of Various Apps: With Zapier, you can automate data transfers between your Customer Relationship Management (CRM) software and spreadsheet software, making it easier to manage and analyze your data.
  • Email Marketing Automation: Zapier can help streamline your email marketing campaigns by automating repetitive tasks, thus saving time and effort.


Zapier’s pricing is based on the number of ‘Tasks’ you run. A ‘Task’ in Zapier is counted each time a Zap (Automation) is run. For instance, if you have a Zap that triggers every time you receive an email and the action is to save the attachment to Dropbox, each email that triggers the Zap is counted as one task. Thus, the pricing is designed to suit the frequency and volume of your automated workflows.

My Experience

I have implemented various automations (Zaps) for different clients. Zapier simplifies the process of automating time-consuming daily tasks. I have utilized it to automatically add new clients to email lists and CRM systems, generate reports, and send them as PDFs. The potential is virtually unlimited, as there are tasks that can greatly benefit from automation.



Kommunicate.io is an AI-based customer support system that allows small businesses to provide 24/7 assistance to their customers. It offers an omnichannel support system, which means customers can contact via chat, social media, and email. Kommunicate.io has a high-ticket resolution rate, making it a must-have tool for small businesses that want to offer excellent customer service.

Key Benefits

  • Provides instant replies to simple questions using its AI-powered chatbot, ensuring that customers receive immediate assistance without any delays.
  • Allows businesses to offer 24/7 customer support, enhancing customer satisfaction and loyalty.
  • High-ticket resolution rate, ensuring that most customer issues are resolved efficiently and effectively.
  • Offers omnichannel support, enabling customers to reach out via chat, social media, or email, thereby offering them convenience and flexibility.
  • Integrates with popular CRM tools, allowing seamless transfer of customer data and facilitating improved customer relationship management.
  • It comes with robust analytics, enabling businesses to track and measure customer support performance and customer satisfaction levels.


Kommunicate.io offers a flexible pricing model catering to the needs of small businesses. They have a free starter plan for up to 100 conversations per month. Their Growth plan is priced at $29 per agent per month, offering unlimited conversations, advanced reports, and integrations. For businesses seeking more advanced features, their Power plan is available at $49 per agent per month. Businesses with specific requirements can opt for their Enterprise plan, where the pricing is customized according to the business needs.

My Experience

I have implemented various automations (Zaps) for different clients. Zapier simbuttounplifies the process of automating time-consuming daily tasks. I have utilized it to automatically add new clients to email lists and CRM systems, generate reports, and send them as PDFs. The potential is virtually unlimited, as there are tasks that can greatly benefit from automation.

Are AI tools suitable for Small Businesses?

As a small business owner, your main focus is to provide the best products or services to your customers. However, ensuring top-notch customer support can sometimes be challenging, especially with limited resources and a tight budget.

While the above-mentioned tools provide a comprehensive snapshot of the capabilities of AI for small businesses, the evolving landscape of AI continues to produce novel and exciting possibilities. For instance, AI-driven business intelligence tools are gaining traction, helping businesses leverage data for predictive analysis, and consequently, more informed decision-making. Such tools could be a game-changer for small businesses aiming to stay ahead of the curve.

How Can AI Tools Benefit Small Businesses

AI’s role in automating repetitive tasks shouldn’t be understated. Automating such tasks not only saves valuable time but also reduces the risk of human error, thereby enhancing operational efficiency. Small businesses can benefit significantly from this, redirecting their resources to more strategic tasks.

Another significant benefit of AI tools for small businesses lies in their potential for detailed and actionable customer insights. By analyzing patterns and trends in customer behavior, these tools can help businesses better understand their target audience. This, in turn, allows them to tailor their product offerings and marketing strategies more effectively, ultimately driving increased customer satisfaction and higher sales.

Buyer’s Guide: How I Conducted my Research

When conducting our research to identify the top products, we followed these steps:

  1. Pricing: I assessed the cost of each product to determine affordability.
  2. Features: I evaluated the standout features offered by each product.
  3. Negatives: I identified any shortcomings or limitations associated with each product.
  4. Support or refund: I considered whether the product provided customer support, a community, or a refund policy.
  5. My personal experience: I have utilized each of the tools to varying degrees and have found them to be highly valuable.

My objective is to equip you with comprehensive comparisons and information, empowering you to make well-informed decisions with confidence.


These are just a few of the AI tools that can be beneficial for small businesses. With the rapid growth of AI technology, small businesses can get ahead of the curve by integrating AI into their processes. AI tools can provide businesses with a competitive edge, enhance productivity, and improve customer service. Small businesses should invest in AI tools that align with their goals and can offer value to their business. So, what are you waiting for? Start exploring these AI tools and see the positive impact they can have on your small business today!

Similar Posts